| Privacy
Policy Notice
(as of September 24, 2004)
PURPOSE OF THIS NOTICE
As provided by law, we are generally prohibited from sharing nonpublic
personal information about you with a third party unless we provide
you with this notice of our privacy policies and practices describing
the type of information that we collect about you and the categories
of persons or entities to whom that information may be disclosed. Accordingly,
we are providing you with this document, which notifies you of
the privacy policies and practices of the W. Taylor Johnson, Inc.
t/a Taylor Johnson Group (“TJG”).
Furthermore, we wish to inform you that we do not share your personal
information with any non-affiliated third parties for any purpose
that is not specifically authorized by law unless we obtain your
affirmative permission.
OUR PRIVACY
POLICIES AND PRACTICES
1. Information we collect:
A. Categories of Information Collected
and Sources From Which We Collect It
We collect nonpublic personal information
about you from the following sources:
- Information we receive from you on applications
or other forms you submit to us, from your dealings with us,
and from our website.
- Information about your transactions with us,
our affiliates or others.
- Information we receive from consumer reporting
agencies.
- Information we receive from medical records
or medical professionals.
Unless it is specifically stated otherwise
in an amended Privacy Policy Notice, no additional information
will be collected about you.
B. Persons From
Whom Information is Collected
We may collect nonpublic personal information
from individuals other than those proposed for coverage.
C. Information From Credit Reports or Investigative
Consumer Reports
If you authorize us to do so, we may obtain information
about you from credit reports or other investigative consumer
reports prepared by third parties at our request. If you
authorize us to request such information and we request such information,
you should be aware that:
- You have the right to request to be interviewed
in connection with the preparation of an investigative consumer
report.
- Upon request, you are entitled to receive
a copy of the consumer reports.
- The information obtained from the reports prepared
by a third party may be retained by the third party and disclosed
to other persons.
2. Information we may disclose
to third parties:
In the course of our general business practices,
we may disclose the information that we collect (as described
above) about you or others without your permission to the following
types of institutions for the reasons described:
- To a third party if the disclosure will
enable that party to perform a business, professional or insurance
function for us.
- To an insurance institution, agent, or credit
reporting agency in order to detect or prevent criminal activity,
fraud or misrepresentation in connection with an insurance transaction.
- To an insurance institution, agent, or credit
reporting agency for either this agency or the entity to whom
we disclose the information to perform a function in connection
with an insurance transaction involving you.
- To a medical care institution or medical professional
in order to verify coverage or benefits, inform you of a medical
problem of which you may not be aware, or conduct an audit that
would enable us to verify treatment.
- To an insurance regulatory authority, law
enforcement, or other governmental authority in order to protect
our interests in preventing or prosecuting fraud, or if we believe
that you have conducted illegal activities.
- To a group policyholder for the purpose of
reporting claims experience or conducting an audit of our operations
or services.
- To an actuarial or research organization for
the purpose of conducting actuarial or research studies.
In addition to those circumstances listed
above, and unless you direct us not to by completing the attached
Opt Out Form, we may disclose certain information about you to
third parties whose only use of the information will be for the
purpose of marketing a product or service. Under no circumstances
will we disclose for marketing purposes:
(1) any medical information;
(2) information relating to a claim for a benefit or a civil or
criminal proceeding involving you; or
(3) personal information relating to your character, personal
habits, mode of living or general reputation.
3. Your right to access
and amend your personal information:
You have the right to request access to
the personal information that we record about you. Your right
includes the right to know the source of the information and the
identity of the persons, institutions or types of institutions
to whom we have disclosed such information within two (2) years
prior to your request. Your right includes the right to view
such information and copy it in person, or request that a copy
of it be sent to you by mail (for which we may charge you a reasonable
fee to cover our costs). Your right also includes the right
to request corrections, amendments or deletions of any information
in our possession. The procedures that you must follow to
request access to or an amendment of your information are as follows:
To obtain access to your information: You should
submit a request in writing to the TJG Privacy 1081 19th Street,
Suite 300, Virginia Beach, Virginia 23451. The request should
include your name, address, social security number, telephone
number, and the recorded information to which you would like access. The
request should state whether you would like access in person or
a copy of the information sent to you by mail. Upon receipt
of your request, we will contact you within 30 business days to
arrange providing you with access in person or the copies that
you have requested.
To correct, amend, or delete any of your information:
You should submit a request in writing to TJG Privacy Office,
1081 19th Street, Suite 300, Virginia Beach, Virginia 23451. The
request should include your name, address, social security number,
telephone number, the specific information in dispute, and the
identity of the document or record that contains the disputed
information. Upon receipt of your request, we will contact you
within 30 business days to notify you either that we have made
the correction, amendment or deletion, or that we refuse to do
so and the reasons for the refusal, which you will have an opportunity
to challenge.
4. Our practices regarding information confidentiality
and security:
We restrict access to nonpublic personal information
about you to those employees who need to know that information
in order to provide products or services to you. We
maintain physical, electronic, and organizational safeguards to
protect information about you.
5. Internet Policies and Procedures
TJG respects the privacy of the individuals and
businesses accessing/using (“Users”) its website (“Website”). TJG
collects limited information about Users who visit areas of TJG’s
Website accessible to the public (“Public Areas”). This
information is automatically collected on an aggregate basis (“Aggregate
Information”) to measure traffic on the Website, including
the Agent Locator. Aggregate Information is collected through
the use of a “cookie” or small text file placed on
the User’s hard drive by the User’s Internet browser. The
cookie allows TJG to track the number of hits or visits to various
pages on the Website, including the Agent Locator. When TJG’s
Website is accessed through a hyperlink on another website, the
cookie will identify and track the Internet Protocol address (“IP”)
that linked the User to the Website. If the User did not
hyperlink to TJG’s Website from the most recently visited
IP, then TJG will only identify the User’s Internet Service
Provider (e.g., aol.com, msn.com, etc.). The cookie is used only
during a single connection to the Website and Agent Locator, and
is not used to track User activity after leaving the Website and
Agent Locator. It is permanently disabled when the User exits
the Website, and information about individual Users is not collected,
saved or distributed to others by TJG. Aggregate information
and other information gathered through voluntary User surveys
and forms assists TJG to better understand Users’ needs
and improve the Website, and to enable TJG to demonstrate to vendors
and others information about the volume and nature of its Website
traffic.
The Website and Agent Locator contain hyperlinks
to Internet sites of TJG members and other businesses and resources,
and each Internet site may have its own privacy and data collection
policies and practices. TJG is not responsible for the privacy
and data collection policies and practices of any of its members
or other businesses and resources, or for the content of their
Internet sites. Users interested in the privacy and data
collection policies and practices of TJG members or other businesses
and resources should review their policies. TJG makes
no representations of any kind about the internet sites of its
members or other businesses and resources, and TJG disclaims all
warranties and responsibilities of any kind, including, without
limitation, warranties and responsibilities with respect to TJG
members’ and other businesses’ and resources’
Internet sites, content privacy and data collection policies and
practices, and actions.
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